Lumenis Service

Manufacturer Certified Service For Medical Equipment Repair And Maintenance

At Lumenis we are committed to providing the highest quality and the most comprehensive service in the industry for medical equipment repair and maintenance. Lumenis Service provides you with peace of mind, so you can focus on patient care, not the equipment.

  • Lumenis service is provided only by manufacturer-certified Service Engineers
  • Lumenis Service Engineers are certified, trained and constantly updated on all recent procedures and updates required by the manufacturer
  • Only original equipment manufacturer (OEM) replacement parts are used to ensure optimal performance of Lumenis systems
  • Maximized operational uptime with Preventative Maintenance and timely response
  • Lumenis has more than 40 years of experience providing service solutions to our customers with the largest multidisciplinary service organization in the laser industry
  • Highly experienced and dedicated team of Service Medical Laser Engineers with an average tenure of 14 years
  • Technical Support Call Center representatives available 24/7/365 to assist you


1. Under Premium Protection Plan, Total Protection Plan,and Enhanced Protection Plan. For more details please see the description of each plan.
2.Subject to availability. 
3. Following training will be provided to a biomedical/clinical engineering personnel available at the time of installation and/or PM visits: basic theory of operation, user maintenance & cleaning, recognition & resolution of user error messages, training of user replaceable parts, general training on connection and maintenance of accessories. 
4. CMS Hospital Equipment Maintenance requirements, December 20, 2013: 
http://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Downloads/ Survey-and-Cert-Letter-14-07.pdf. 
5. Accepted: New Hospital Requirements to Maintain Alignment with CMS. Joint Commission Perspectives (May, 2014). 34(5). http:// www.jointcommission.org/assets/1/6/JCP0514_New_Hospital_Req_CMS.pdf